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Crisis Management refers the process by which a business organization deal with a sudden emergency situation. The first step in getting ready to manage a crisis at the workplace is to acknowledge that it can happen anywhere and at any time. Almost every organization has to be prepared for the sudden emergency situation. It is very important to make backup plans for such situations and handle any error as soon as possible. [course_title] will help you to effectively deal with a crisis in order to control safely steer of the organization.

In this course, you will be able to learn about crisis management, training leaders and employees, conducting the crisis audit, developing a response process, consulting with the experts, working through the issues, establishing an emergency operations center, etc.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Overview 00:15:00
What is Crisis Management? 00:30:00
Training Leaders and Staff 00:15:00
Conducting the Crisis Audit 00:45:00
Performing a Risk Level Analysis 00:30:00
Developing a Response Process 00:30:00
Consulting with the Experts 00:15:00
Incident Management Techniques 00:45:00
Working through the Issues 01:00:00
Establishing an Emergency Operations Center 00:15:00
Building Business Continuity and Recovery 00:15:00
Walliallia 00:45:00
Recovering and Moving On 00:30:00
Mock Exam
Final Exam

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