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Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It is a key to bringing success in business. The main purpose of knowledge management is to reduce organizational flaws and take the business performance to the advanced level. [course_title] is designed to help you in achieving organizational objectives by making the best use of knowledge.

In this course, you will learn about the theories, frameworks, models, tools, and be supporting disciplines that are relevant to knowledge management. Additionally, understand the differences between explicit and tacit knowledge, identify various knowledge management theoretical methods and required components, improve efficiency, and much more. This course will help you focus on your skills to perform at a maximum capacity.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Overview 00:15:00
Definitions 00:30:00
The Business Case for Knowledge Management 01:00:00
The Knowledge Management Mix 01:00:00
The Knowledge Management Framework 00:45:00
ITandD’s Conundrum 00:15:00
Knowledge Management Models 01:00:00
The Knowledge Management Toolkit 01:00:00
Implementing Knowledge Management Initiatives 01:00:00
Mock Exam
Final Exam

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