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The objective of ITIL Service Transition is to build and expand IT services. The Service Transition lifecycle stage ensures that changes to services and service management processes are carried out in a coordinated system. In the course, you will learn the proper ways of ITIL service offerings, and agreements (SOA) and know the necessary training, implementation, and technology to achieve your business goals.

[course_title] deals with the ITIL service offerings and agreement as well as help you to know the practical application of SOA practices to enable portfolio, service level, service catalogue, demand, supplier and financial management. Additionally, learn about five stages of the ITIL lifecycle can offer benefit to organizations and projects.

Conclusively, you will learn the appropriate procedures of SOA so that you can apply the knowledge in the workplace.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Introduction
Course Organization 00:06:00
Course Conventions & Agenda 00:07:00
Service Transition
Introduction to Service Transition 00:14:00
Principles of Service Transition 00:15:00
Service Transition Summary 00:04:00
Service Transition Processes
Planning & Support 00:29:00
Change Management 00:44:00
Service Asset & Configuration Management 00:38:00
Release & Deployment Management 00:33:00
Service Validation & Testing 00:26:00
Change Evaluation 00:35:00
Knowledge Management 00:32:00
Common Service Transition Activities
Common Activities 00:34:00
Common Activities Summary 00:03:00
Structure, Technology & Implementation
Organizing Service Transition 00:26:00
Technology Considerations 00:08:00
Implementing Service Transition 00:22:00
Structure, Technology & Implementation Summary 00:05:00
Mock Exam
Mock Exam- ITIL® Service Transition Training Diploma 00:20:00
Final Exam
Final Exam- ITIL® Service Transition Training Diploma 00:20:00

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