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The [course_title] course helps you to master the key ITIL processes needed to plan for service transitions properly. You will learn how to assess changes, how to build, test and deploy releases and the system of validation changes before they go into production. Finally, you will learn to evaluate the changes once they are in operation.

The course teaches you the importance of ITIL release, control, and validation (RCV) and the strategy of RCV so that you can able to ensure transitional changes are managed efficiently, and new services are validated and tested. The course also teaches you to evaluate change and manage knowledge to improve the decision-making process.

After completing the course, you will be able to plan, test and implement new services that meet your organisations’ needs and customers’ demands. The course will also prepare you for the ITIL® Release Control & Validation Exam.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Introduction
Course Organization 00:08:00
Course Conventions & Agenda 00:06:00
Release, Control & Validation
Introduction to Release, Control & Validation 00:15:00
Release, Control & Validation Principles 00:20:00
Release, Control & Validation Summary 00:03:00
RCV Processes
Change Management 00:47:00
Service Asset & Configuration Management 00:43:00
Release & Deployment Management 00:39:00
Service Validation & Testing 00:38:00
Request Fulfillment 00:23:00
Change Evaluation 00:36:00
Knowledge Management 00:30:00
RCV Processes Summary 00:04:00
Organizing & Technology
Organizing RCV 00:26:00
Release Control & Validation Technology 00:12:00
Implementing RCV 00:29:00
Organization & Technology Summary 00:06:00
Mock Exam
Mock Exam- ITIL® Release Control & Validation Diploma 00:20:00
Final Exam
Final Exam- ITIL® Release Control & Validation Diploma 00:20:00

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