• No products in the cart.

The main function of the support technician function for Windows 7 is to resolve desktop applications issues. Identifying the cause must be done first to be able to resolve these issues. Troubleshooting is the next step to be executed after identifying different issues in Windows 7. These steps are essential areas to be discussed to complete this [course_title] course.

Windows 7 offers features that can help users to improve their productivity. But with these features comes with the responsibility of knowing how to resolve issues as well. Taking this course will assist you in discovering the wonders Windows 7 can offer.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Identifying Cause and Resolving Desktop Application Issues
70-685-Identifying Cause and Resolving Desktop Application Issues 00:17:00
70-685-Problem Steps Recorder 00:31:00
70-685-Other Group Policy Settings 00:15:00
70-685-AppLocker Advantages 00:27:00
70-685-Windows Installer 00:16:00
70-685-WSUS 00:29:00
70-685-Browsing History 00:13:00
Operating System Troubleshooting and Support
70-685-Operating System Troubleshooting and Support 01:03:00
70-685-Safe Mode Options 00:48:00
70-685-Event Forwarding 00:16:00
70-685-Windows 7 and Language Packs 00:21:00
Networking with Windows 7
70-685-Networking with Windows 7 00:52:00
70-685-Automatic Configuration 00:18:00
70-685-TCP IP Configuration 01:12:00
70-685-IPv6 00:28:00
70-685-IPSec 00:23:00
Configuring Security and Troubleshooting Issues
70-685-Configuring Security and Troubleshooting Issues 00:51:00
70-685-Windows Firewall with Advanced Security 00:45:00
70-685-Protecting the PC Proactively 00:18:00
Supporting Mobile Users
70-685-Supporting Mobile Users 00:36:00
70-685-Remote Assistance 00:22:00
Maintaining Hardware on Windows 7
70-685-Maintaining Hardware on Windows 7 00:21:00
70-685-Working with Hard Drive Issues 00:48:00
70-685-Common Components 00:21:00
70-685-Power Management 00:21:00
Centralizing Configurations
70-685-Centralizing Configurations 00:16:00
70-685-Administrative Templates 00:22:00
User Login, Profiles and Access to Resources
70-685-User Login, Profiles and Access to Resources 00:29:00
70-685-DHCP 00:41:00
70-685-Configuring Offline Files – Client Side 00:21:00
Mock Exam
Mock Exam- Windows 7 Support Technician Training Diploma 00:20:00
Final Exam
Final Exam- Windows 7 Support Technician Training Diploma 00:20:00

Course Reviews


9 ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.







    Approved Course Centre CPDQS


    Our Students Say..


    Registered with the UK Register of Learning Providers (UKRLP)
    UKPRN: 10063816


    © Visio Learning.

    Select your currency
    USD United States (US) dollar