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The manager is responsible for controlling or administering an organization or group of staff. To be a successful manager or a leader, you need to occupy management and leadership skills. This [course_title] is designed to improve your managing and leading skills. The course starts off with the basic knowledge of becoming a manager. Following that, you will learn to coach and mentor your team, measure and evaluate performance, handle team challenges, communicate process and skills, motivate employees as well as set goals. Throughout the course, learn the essential skills, knowledge and information about Management and Leadership Development to succeed and prove yourself as an asset to your organization.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Management and Leadership Development
Module One – Getting Started 01:00:00
Module Two – Grooming a New Manager 01:00:00
Module Three – Coaching and Mentoring (I) 01:00:00
Module Four – Coaching and Mentoring (II) 01:00:00
Module Five – Measuring Performance 01:00:00
Module Six – Motivating Managers 01:00:00
Module Seven – Signs of Poor Management 01:00:00
Module Eight – Trust Your Team of Managers 01:00:00
Module Nine – When an Employee Complains About Their Manager 01:00:00
Module Ten – When Do You Step In 00:30:00
Module Eleven – Remember These Basic Qualities 01:30:00
Module Twelve – Wrapping Up 01:00:00
Business Management
Designing Your Organizational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting and Goal Getting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 101 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Business Leadership
About the Learning Organization 00:15:00
Achieving Personal Mastery 00:15:00
Analyzing Our Mental Models 00:30:00
Achieving a Shared Vision 00:15:00
Team Learning 00:15:00
Systems Thinking 00:15:00
Five Practices 00:15:00
Building Trust 00:15:00
Managing Change 00:30:00
Managers vs. Leaders 00:15:00
Influence Strategies 00:15:00
Managing Relationships 01:00:00
Strategic Planning 00:00:00
Doing Delegation Right 00:15:00
Criteria for Useful Feedback 00:15:00
Feedback Techniques 00:15:00
Mastering Your Body Language 00:15:00
Meeting Management 00:30:00
Pumping up a Presentation 00:15:00
Employee Accountability
Defining Accountability 00:30:00
Creating an Accountable Organization 00:30:00
Setting Goals and Expectations 00:30:00
Doing Delegation Right 00:45:00
Offering Feedback 00:15:00
Activities
Manager Training: Management and Leadership Development- Activities 00:00:00
Mock Exam
Mock Exam- Manager Training: Management and Leadership Development 00:20:00
Final Exam
Final Exam- Manager Training: Management and Leadership Development 00:20:00

Course Reviews

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