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Say bye-bye to “customer handling nervousness and stress” at the hotel reception! You’ll positively enjoy dealing with customers and have a pleasant and fulfilling experience through learning or upgrading your skills as a Hotel Receptionist.
The Hotel Receptionist Diploma course is designed to help you gain the skills and understand powerful strategies of executing the functions and responsibilities of a Hotel Receptionist.
Through this course, gain a detailed overview and knowledge of administering a hotel reception, customer code of conduct, various process and procedures that enable you to expand the ability to anticipate the needs of your guests.
Whether you already have previous knowledge or experience of working as a receptionist or this is the first time you’re looking into it, this course will perfectly satisfy your requirements.
Additionally, you’ll be able to develop your communication skill, learn telephone etiquette, handle telephone calls, enhance computer skills, and respond to customer’s inquiries over the phone and even face-to-face conversation to play a highly influential role in the success of the hotels, motels, resorts and other lodging establishments.
There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.
You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate. PDF and hard copy certificates can be ordered for an additional fee.
With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.
Course content are awesome! Greatest course I had this time.
An extremely helpful and informative course, especially in conjunction with quiz and video tutorial.
Great Course Content! Learn from anywhere using personal devices and Video is a good way to learn.
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