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Facilitation skills are also known as process skills. These skills are needed to effectively guide and direct key parts in organizing work with groups of people. Facilitation is much needed during meetings, planning sessions, and training. Knowing how to utilize these skills will also mean becoming more productive. Learn how to facilitate in this [course_title] will help you in group decision making and interactions.

Distinguishing facilitation from instruction and training is the first step in learning facilitation skills. Being able to identify the competencies linked to effective facilitation is important for an organization to function. Take this course to have a better understanding of facilitation skills useful for your organization.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Overview 00:05:00
Defining Your Role 00:10:00
How Facilitators Work 00:15:00
Establishing Ground Rules 00:10:00
Types of Thinking 00:15:00
Handling Controversial Issues 00:05:00
Common Facilitation Techniques 00:15:00
Common Facilitation Techniques 00:15:00
Providing Effective Feedback 00:30:00
The Language of Facilitation 00:15:00
Building Agendas 00:05:00
Dealing with Difficult Dynamics 00:15:00
Stages of Team Development 00:15:00
Analysis Tools 00:15:00
Mock Exam
Final Exam

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