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Microsoft Outlook is primarily an email application, however if you dig a little deeper you will find it has so many other useful features. If you would like to learn to use this tool then this [course_title] course is perfect for you.

The course will teach you about the 2013 version of the application and is divided into two parts. Initially you start out with the basics of Outlook, ways to compose messages, read & respond to messages, managing messages, calendar, contacts, working with tasks & notes, and customizing the Outlook environment. Next you will learn about advanced message options, advanced management of messages, calendar, contact, collaborating and much more.

So get this course now and get started with Outlook.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Module : 01
Getting Started With Outlook 2013
Navigate the Outlook Interface 00:14:00
Exploring the Outlook 2013 Interface 00:09:00
Perform Basic Email Functions 00:07:00
Creating Sending an Email 00:02:00
Reading and Responding to Emails 00:02:00
Printing an Email Message 00:01:00
Deleting Email Messages 00:02:00
Use Outlook Help 00:02:00
Exploring Outlook Help 00:02:00
Composing Messages
Create an Email Message 00:04:00
Creating a New Email Message 00:04:00
Check Spelling and Grammar 00:04:00
Checking Spelling and Grammar in a Message 00:01:00
Format Message Content 00:05:00
Attach Files and Items 00:03:00
Enhance an Email Message 00:17:00
Manage Automatic Message Content 00:09:00
Reading and Responding to Messages
Customize Reading Options 00:06:00
Work with Attachments 00:02:00
Manage Your Message Responses 00:09:00
Managing Your Messages
Manage Messages Using Tags, Flags, and Commands 00:10:00
Organize Messages Using Folders 00:04:00
Managing Your Calendar
View the Calendar 00:09:00
Manage Appointments 00:07:00
Manage Meetings 00:12:00
Print Your Calendar 00:01:00
Managing Your Contacts
Create and Update Contacts 00:06:00
View and Organize Contacts 00:04:00
Working With Tasks and Notes
Manage Tasks 00:06:00
Manage Notes 00:03:00
Customizing the Outlook Environment
Customize the Outlook Interface 00:04:00
Create and Manage Quick Steps 00:06:00
Module : 02
Configure Advanced Message Options
Insert Advanced Characters and Objects 00:24:00
Modify Message Settings, Properties, and Options 00:11:00
Using an Automatic Reply 00:07:00
Advanced Message Management
Sort Messages 00:03:00
Filter Messages 00:03:00
Organize Messages 00:09:00
Search Messages 00:09:00
Manage Junk Mail 00:04:00
Manage Your Mailbox 00:04:00
Advanced Calendar Management
Manage Advanced Calendar Options 00:10:00
Create Calendar Groups 00:04:00
Manage Meeting Responses 00:05:00
Advanced Contact Management
Edit an Electronic Business Card 00:07:00
Manage Advanced Contacts Options 00:04:00
Forward Contacts 00:02:00
Export Contacts 00:03:00
Managing Activities by Using Tasks and Journal Entries
Assign and Manage Tasks 00:14:00
Record and Modify Journal Entries 00:06:00
Sharing Workspaces with Others
Delegate Access to Mail Folders 00:05:00
Share Your Calendar 00:04:00
Share Your Contacts 00:02:00
Managing Outlook Data Files
Back Up Outlook Items 00:02:00
Change Data File Settings 00:04:00
Mock Exam
Final Exam

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