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The business world is a professional world. The lack of proper etiquette and professionalism can bring downfall to the business goals and decrease the business opportunities. Throughout the [course_title] course, you will learn about the appropriate business etiquette and professionalism so that you can present yourself in a polished, professional and polite way.

The course teaches the basics of etiquette, the principles of professional behaviour, interview etiquette, and electronic etiquette. In the interview etiquette, you will learn how to respond to the interview questions while in the electronic etiquette section, you will learn about the right strategies for responding voicemails and instant messages. The course will also help you to plan and arrange business meetings. In short, the course helps you to increase your knowledge about business etiquette so that you can grab the attention of your potential customers.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Principles of Professional Behavior
What is Etiquette? 00:05:00
Always Be Your Best 00:12:00
Always Be Your Best When Meeting and Greeting 00:06:00
Interview Etiquette
Types of Interviews 00:07:00
Planning for the Interview 00:07:00
During the Interview 00:13:00
Planning and Attending Business Meetings
Types of Meetings 00:06:00
Planning Conference Call Meetings 00:10:00
Meal Meetings 00:09:00
Electronic Etiquette
Voicemail 00:08:00
Instant Messaging 00:09:00
Multicultural Etiquette
Five Steps to Dealing with Diversity 00:13:00
Mock Exam
Mock Exam- Diploma in Business Etiquette and Professionalism 00:20:00
Final Exam
Final Exam- Diploma in Business Etiquette and Professionalism 00:20:00

Course Reviews

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