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In these days workplaces are becoming increasingly complex. Doubtless to say, there are scores of employers seeking out Administrative Assistants. If you have been contemplating becoming an Administrative Assistant yourself and have been wondering how to get started, this [course_title] is for you. By getting this [course_title] you will understand the sense of professionalism and duty to your colleagues and institutions. You will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary.

Course Highlights

  • Internationally recognised accredited certification on successful completion
  • Free accredited e-certificate
  • Study at your own pace, anytime and anywhere
  • Access to all courses with a monthly membership plan of £29
  • High quality video and text course materials
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential
  • Eligibility for NUS Extra card which gives you a discount from thousands of retailers


There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certification

You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate.  PDF and hard copy certificates can be ordered for an additional fee.

  • PDF Certificate – £9
  • Hardcopy by Post- £19
  • Both PDF and Hardcopy – £24

Tutor Support

With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path

Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.

Course Curriculum

Course Overview 00:05:00
Personal Best, Professional Best 00:15:00
Understanding Assertiveness 00:15:00
Improving Your Assertiveness Skills 00:15:00
Communication Skills 00:05:00
Asking and Listening 00:15:00
Non-Verbal Messages 00:15:00
Getting Ahead 00:15:00
Self-Management 00:15:00
Setting Goals 00:15:00
Working with Difficult People 00:15:00
Learning to Say No 00:15:00
Dealing with Stress 00:15:00
Mock Exam
Mock Exam- Administrative Assistant Skills Training 00:20:00
Final Exam
Final Exam- Administrative Assistant Skills Training 00:20:00

Course Reviews


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